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Telemarketing sigurd-PRO
The SIGURD-Prosperity Contact center module is designed for organizing sales campaigns for goods and services, sociological surveys, and evaluating the quality of service delivery. Implementation of the module allows you to speed up the time of communication between the operator and the client, effectively build a dialogue, and get statistics on outgoing campaigns for further Analytics.
Call campaign management Module
Flexible configuration of incoming and outgoing telemarketing parameters
Building a report on the results of the call campaign
Manage incoming and outgoing telemarketing campaigns
Building reports on user actions in the system
Creating templates for conversation scenarios with the subscriber
Correction of the final result of the subscriber's survey if the operator made a mistake when recording the result
Generating statistical reports
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